哇！偷懒了快要两个月，长满蜘蛛网了，让我先洗刷刷一下，呵呵！
好，搞定，随便洗洗就好，别太累坏自己 :p
这些日子，其实也没闲着。继续打蔬果汁，喝蔬果汁，希望越来越健康。
健康之路还很长，但是，却先瘦了下来。妈妈强烈抗议！
然而，自己却是挺开心的。
可以说我从来没有如此“瘦”过。而且是健康的，长久的。
我也去了一趟KL，哇，见了好多老朋友，聊了好多事情，分享了很多心情，真的好开心。
想念你们哦，超想回流的 :p
前几天，去了香港，培训。
遇见很多“老同学”，哈哈，网友等，一年见一次，其实是挺享受这短暂的见面。
今年应该是最后一次，明年应该不会去了，留下的美好回忆，回味无穷！
除此之外，香港的食物好好吃阿！！
下一篇，就写香港美食了，啊，我已经流口水了，哈哈。
2009年3月14日星期六
Bus Service 171 (3)
Because I'm really pissed off by the letter.
I reply with the letter as follow, haha not mean at all right?
Guess no more response from them, let's wait for 1 month :)
Hi Ms. Ang,
Thanks for the reply, after 1 month.
I tried to understand that the situation is under your control, but from what I see in the pass 1 month, I can't convince myself.
Bus 171 continue to be late, waiting time of 20 mins is normal, happen 2-3 times per week.
If the waiting time for that morning is 15mins, I will feel extremely happy for that day.
About the traffic congestion, etc, thanks for explaning to me. This "reason" did slip my mind, I just try to bring the problem up, hopefully something can be done at your side. Well seems like NOTHING can be done. I wonder how can the bus in Japan or Hong Kong can be so punctual. Guess this country don't have traffic problem!?
Just FYI, a lot of the passengers of 171 have find their alternative to get to their destination. I guess I need to find MY way to solve MY problem.Good luck with the under control situation.
regards,
SN
I reply with the letter as follow, haha not mean at all right?
Guess no more response from them, let's wait for 1 month :)
Hi Ms. Ang,
Thanks for the reply, after 1 month.
I tried to understand that the situation is under your control, but from what I see in the pass 1 month, I can't convince myself.
Bus 171 continue to be late, waiting time of 20 mins is normal, happen 2-3 times per week.
If the waiting time for that morning is 15mins, I will feel extremely happy for that day.
About the traffic congestion, etc, thanks for explaning to me. This "reason" did slip my mind, I just try to bring the problem up, hopefully something can be done at your side. Well seems like NOTHING can be done. I wonder how can the bus in Japan or Hong Kong can be so punctual. Guess this country don't have traffic problem!?
Just FYI, a lot of the passengers of 171 have find their alternative to get to their destination. I guess I need to find MY way to solve MY problem.Good luck with the under control situation.
regards,
SN
Bus Service 171 (2)
Yeah I got the reply from a SENIOR officer after about 1 month.
Read it, the you will feel even frustrated!
--- On Tue, 10/3/09, B
usFeedBack <BusFeedBack@smrt.com.sg> wrote:
> From: BusFeedBack <BusFeedBack@smrt.com.sg>>
Subject: RE: Feedback about Punctuality of Bus 171
> To: sn_lee@yahoo.com
> Date: Tuesday, 10 March, 2009, 1:08 AM
> Our Ref: BS-CT-0903-0138
Dear Shih Nyien
Thank you for your feedback regarding bus service 171.
We apologise for the incident that you encountered on 12 February 2009.
We shared your frustration that sometime the service is delayed and certainly agree that good schedule adherence is critical. Please be assured that where it is within our control, we have been and are continuing to try our very utmost to minimise disruptions> and improve the frequency when necessary.
With regard to two buses arrive almost the same time, we wish to explain that such situation occurs when the first bus gets caught in traffic congestion, causing it to be behind scheduled time and in turn picks up more passengers resulting in the headway to be lengthened further. The second bus which may not be caught by traffic congestion as traffic is easing out would then "catch up" with the first bus and would seem relatively empty when compared, due to lesser passengers boarding this bus.
We seek your understanding on this matter and thank you for writing in.
Yours sincerely
Ang Siew Tee (Ms)
Senior Officer, Customer Relations
Corporate Marketing and Communications
SMRT Corporation Ltd
Read it, the you will feel even frustrated!
--- On Tue, 10/3/09, B
usFeedBack <BusFeedBack@smrt.com.sg> wrote:
> From: BusFeedBack <BusFeedBack@smrt.com.sg>>
Subject: RE: Feedback about Punctuality of Bus 171
> To: sn_lee@yahoo.com
> Date: Tuesday, 10 March, 2009, 1:08 AM
> Our Ref: BS-CT-0903-0138
Dear Shih Nyien
Thank you for your feedback regarding bus service 171.
We apologise for the incident that you encountered on 12 February 2009.
We shared your frustration that sometime the service is delayed and certainly agree that good schedule adherence is critical. Please be assured that where it is within our control, we have been and are continuing to try our very utmost to minimise disruptions> and improve the frequency when necessary.
With regard to two buses arrive almost the same time, we wish to explain that such situation occurs when the first bus gets caught in traffic congestion, causing it to be behind scheduled time and in turn picks up more passengers resulting in the headway to be lengthened further. The second bus which may not be caught by traffic congestion as traffic is easing out would then "catch up" with the first bus and would seem relatively empty when compared, due to lesser passengers boarding this bus.
We seek your understanding on this matter and thank you for writing in.
Yours sincerely
Ang Siew Tee (Ms)
Senior Officer, Customer Relations
Corporate Marketing and Communications
SMRT Corporation Ltd
Bus Service 171 (1)
Until now I never complain about Singapore transportation, because is really much better than Malaysia. ~15mins waiting time and the punctuality is +/-5mins. Good enough right?
But recently I wrote a complain letter, because I waited more than 25mins, somebody else waited 40mins, and this is not the 1st time, so I write the letter. Surprisingly, nobody replied me after waiting for few days. Then I made a conclusion, every country is the same. The feedback link in the website is just meant to complete the format of a website.
I attached the letter as below.
But the peak of this matter is, I got a response recently, I will attached the letter too, then you know why I say PEAK!
-----Original Message-----
From: lee shih nyien [mailto:sn_lee@yahoo.com]
Sent: 12/02/2009 09:47
To: SMRT Corporate Communications
Subject: Feedback about Punctuality of Bus 171
To Whom who concern,
I'm a regular bus 171 passenger, take this bus everyday during weekday.
Recently, the punctuality of this bus is getting worst.
The waiting time is at least 15mins. All this happen after SMRT change the old bus with new bus.
I really appreacite that SMRT upgrading their bus to a newer one. Although its not really more spacious but at least the passenger no need to worry that the bus breakdown half way.
During the transistion time from old bus to new bus, the waiting time actually improve to 10mins, but it become worst when all the old bus is eliminated.
Today I have the worst experience.
Not even single bus apprear after I waited from 7.25am until 7.50am. 25mins of waiting time and this is the peak periods where everybody is rushing to work!!!I over heard a conversation of a passenger that take the same bus with me. He has been waiting since 7.10am! So the waiting time is 40mins, is this acceptable?? You can image how packed in this bus with this kind of delay. I got into the bus at Bukit Panjang Plaza bus stop, and the bus already full!! There are another 4 bus stops before the bus leaving Bukit Panjang to Yishun, image how worried for a passenger that cannot get into the bus!?
Is this kind of "improvement" that we are talking about? I remember that somebody did mention that waiting time should be decrease to 10mins, what happen now?
The worst things is when I alight at North Point bus stop, I see another bus 171 right behind and the number of passenger inside is so much lesser. I always wonder, shouldn't SMRT setup some kind of communication system between bus driver of same number. For example in this kind of situation, the bus driver can inform the passenger that there is another bus coming 5mins later, instead of just asking the passenger to "move inside" "move inside"
I really hope that you can look into this and improve the service. I think the punctuality in Japan and Hong Kong are really good examples.
Thank you.
regrads,
SN
But recently I wrote a complain letter, because I waited more than 25mins, somebody else waited 40mins, and this is not the 1st time, so I write the letter. Surprisingly, nobody replied me after waiting for few days. Then I made a conclusion, every country is the same. The feedback link in the website is just meant to complete the format of a website.
I attached the letter as below.
But the peak of this matter is, I got a response recently, I will attached the letter too, then you know why I say PEAK!
-----Original Message-----
From: lee shih nyien [mailto:sn_lee@yahoo.com]
Sent: 12/02/2009 09:47
To: SMRT Corporate Communications
Subject: Feedback about Punctuality of Bus 171
To Whom who concern,
I'm a regular bus 171 passenger, take this bus everyday during weekday.
Recently, the punctuality of this bus is getting worst.
The waiting time is at least 15mins. All this happen after SMRT change the old bus with new bus.
I really appreacite that SMRT upgrading their bus to a newer one. Although its not really more spacious but at least the passenger no need to worry that the bus breakdown half way.
During the transistion time from old bus to new bus, the waiting time actually improve to 10mins, but it become worst when all the old bus is eliminated.
Today I have the worst experience.
Not even single bus apprear after I waited from 7.25am until 7.50am. 25mins of waiting time and this is the peak periods where everybody is rushing to work!!!I over heard a conversation of a passenger that take the same bus with me. He has been waiting since 7.10am! So the waiting time is 40mins, is this acceptable?? You can image how packed in this bus with this kind of delay. I got into the bus at Bukit Panjang Plaza bus stop, and the bus already full!! There are another 4 bus stops before the bus leaving Bukit Panjang to Yishun, image how worried for a passenger that cannot get into the bus!?
Is this kind of "improvement" that we are talking about? I remember that somebody did mention that waiting time should be decrease to 10mins, what happen now?
The worst things is when I alight at North Point bus stop, I see another bus 171 right behind and the number of passenger inside is so much lesser. I always wonder, shouldn't SMRT setup some kind of communication system between bus driver of same number. For example in this kind of situation, the bus driver can inform the passenger that there is another bus coming 5mins later, instead of just asking the passenger to "move inside" "move inside"
I really hope that you can look into this and improve the service. I think the punctuality in Japan and Hong Kong are really good examples.
Thank you.
regrads,
SN
2009年3月6日星期五
Detoxination Day 7
6 Mar 2009
Yesterday night sleep is not as good as I think, woke up ~2pm, because of the gas. Woke up again ~6pm (anyway is time for me to wake up too) to do big business. Anyway, still consider ok, as it was not torturing :)
Breakfast was again banana blended soy milk.
Lunch was vegitarian rice: steamed brown rice, long bean, chinese spinach (苋菜) and vegitarian fish.
Dinner was again 消化美肤蔬果汁 (~3cups) and also a mini chicken potato bun.
Feelings:
Still got gases, fart but not bloated anymore, actually the feeling is better compare to the pass few days.
Wrap up:
Today is the last day of the detoxination process.
Although it is not an enjoyable time, I did learn something.
I will continue with the vegi-fruit juice and also try to have healthy diet (high fiber), so that I can have output at least once/day. Hopefully, when time comes I can achieve 3-4times/day
I already planned to go thru the 2nd time in early April. :D
Atually that night, I don't have a good sleep.
Wake up twice in the middle of the night, gases.
But on the 7Mar, I went to toilet 4 times, wow.
And I know how good the feeling is to have most of the rubbish being thrown out.
Yesterday night sleep is not as good as I think, woke up ~2pm, because of the gas. Woke up again ~6pm (anyway is time for me to wake up too) to do big business. Anyway, still consider ok, as it was not torturing :)
Breakfast was again banana blended soy milk.
Lunch was vegitarian rice: steamed brown rice, long bean, chinese spinach (苋菜) and vegitarian fish.
Dinner was again 消化美肤蔬果汁 (~3cups) and also a mini chicken potato bun.
Feelings:
Still got gases, fart but not bloated anymore, actually the feeling is better compare to the pass few days.
Wrap up:
Today is the last day of the detoxination process.
Although it is not an enjoyable time, I did learn something.
I will continue with the vegi-fruit juice and also try to have healthy diet (high fiber), so that I can have output at least once/day. Hopefully, when time comes I can achieve 3-4times/day
I already planned to go thru the 2nd time in early April. :D
Atually that night, I don't have a good sleep.
Wake up twice in the middle of the night, gases.
But on the 7Mar, I went to toilet 4 times, wow.
And I know how good the feeling is to have most of the rubbish being thrown out.
2009年3月5日星期四
Detoxination Day 6
5 Mar 2009
Yesterday, I went to bed with a bloated stomach, a little bit of gastric pain, and pain around belly hole. Actually, the pain around belly hole had been there for the pass few days and yesterday the level increased, sigh. I woke up 2pm, output a lot of gas. Then woke up again 6pm, at least with some output. Today was really a bit abnormal, the whole day, my stomach generated gases, fart and smelly. But, I went to toilet 4 times today, although is small amount. Really can't explain why!? Was it because I added some ginger in the juice, causing the gas and everything?
Breakfast was again banana blended soy milk.
Lunch was mixed vegitable rice: steamed rice, broccoli, cai xin and dried beancurd stick.
Dinner was again 消化美肤蔬果汁 (~3cups).
Feelings:
As mention, stomach got a lot of gas today, fart more than normal and smelly. But I think today I will get some good night sleep.
Lesson learnt:
Nothing.
Yesterday, I went to bed with a bloated stomach, a little bit of gastric pain, and pain around belly hole. Actually, the pain around belly hole had been there for the pass few days and yesterday the level increased, sigh. I woke up 2pm, output a lot of gas. Then woke up again 6pm, at least with some output. Today was really a bit abnormal, the whole day, my stomach generated gases, fart and smelly. But, I went to toilet 4 times today, although is small amount. Really can't explain why!? Was it because I added some ginger in the juice, causing the gas and everything?
Breakfast was again banana blended soy milk.
Lunch was mixed vegitable rice: steamed rice, broccoli, cai xin and dried beancurd stick.
Dinner was again 消化美肤蔬果汁 (~3cups).
Feelings:
As mention, stomach got a lot of gas today, fart more than normal and smelly. But I think today I will get some good night sleep.
Lesson learnt:
Nothing.
2009年3月4日星期三
Detoxination Day 5
4 Mar 2009
Yesterday night had a better sleep than previous day, at least I didn't wake up middle of the night.
This morning did output like previous day, hopefully this will become a habit la.
Breakfast was again banana blended soy milk.
Lunch was mixed vegitable rice: steamed rice, pork, tau fu and chinese spinach (苋菜).
The steamed rice was a bit hard today, eemm, after that I felt indigestion.
Dinner was again 消化美肤蔬果汁.
Feelings:
As usual, I felt bloated during evening (same for the pass few days), but maybe I drink only fruit juice which is easier to digest, it didn't caused any gastric pain. Let's continue monitor.
Besides that, the rest of the day was ok. Just that after lunch, because of indigestion (I think), gases created in the stomach and fart lo.
Lessons learnt:
1) I read a book saying that we must be focus when doing big business. Woman especially very easy being distracted.
2) If the rice is hard, don't finished all of them, to avoid indigestion.
Yesterday night had a better sleep than previous day, at least I didn't wake up middle of the night.
This morning did output like previous day, hopefully this will become a habit la.
Breakfast was again banana blended soy milk.
Lunch was mixed vegitable rice: steamed rice, pork, tau fu and chinese spinach (苋菜).
The steamed rice was a bit hard today, eemm, after that I felt indigestion.
Dinner was again 消化美肤蔬果汁.
Feelings:
As usual, I felt bloated during evening (same for the pass few days), but maybe I drink only fruit juice which is easier to digest, it didn't caused any gastric pain. Let's continue monitor.
Besides that, the rest of the day was ok. Just that after lunch, because of indigestion (I think), gases created in the stomach and fart lo.
Lessons learnt:
1) I read a book saying that we must be focus when doing big business. Woman especially very easy being distracted.
2) If the rice is hard, don't finished all of them, to avoid indigestion.
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